Join Poundland & Dealz as a Store Supervisor. Manage store operations, lead a team, and provide exceptional customer service while benefiting from competitive salary and career growth.

Jobs in the United Kingdom – Store Supervisor 

Job Overview

Position: Store Supervisor
Location: Swindon Havelock Square, Havelock Street, Swindon, SN1
Contract Type: Permanent
Working Pattern: Part-Time
Salary: Competitive + Benefits
Category: Retail Management

Job Overview: As a Store Supervisor at Poundland & Dealz, you will play an integral role in managing store operations, driving sales, leading your team, and ensuring a positive customer experience. You will work closely with the Store and Assistant Managers to ensure operational efficiency and maintain high store standards. You will also be responsible for training, motivating, and supporting staff to achieve excellent performance.

Job Description

As a Store Supervisor, you will oversee daily store activities, ensure the team delivers top-quality customer service, manage stock, and maintain a clean and efficient store. Your leadership will drive team morale, customer satisfaction, and operational success. This role offers exciting opportunities for professional development and career progression within the retail sector.

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Key Responsibilities

Customer Experience

• Ensure the store provides a welcoming atmosphere for customers.
• Address customer inquiries and resolve issues promptly.
• Promote the best shopping experience by maintaining store standards.

Team Leadership & Development

• Lead and guide a team of colleagues, fostering a supportive environment.
• Train, motivate, and develop team members to improve performance.
• Delegate tasks and responsibilities effectively to ensure efficiency.

Store Operations

• Manage store opening and closing procedures.
• Oversee daily store operations and monitor store standards.
• Maintain a high level of store cleanliness and safety.

Stock & Inventory Management

• Supervise stock replenishment and delivery processes.
• Ensure accurate stock levels and manage product displays.
• Implement stock control measures and resolve discrepancies.

Cash Handling & Security

• Adhere to cash handling and security protocols.
• Ensure accurate and secure financial transactions.
• Monitor store security and report any suspicious activities.

Ideal Candidate Profile

Skills and Qualifications

• Strong leadership and team management skills.
• Excellent communication and customer service skills.
• Ability to multitask and work efficiently under pressure.
• Good organizational and problem-solving abilities.

Experience

• Previous experience in a supervisory or retail management role.
• Ability to work flexible hours, including evenings and weekends.
• Experience in managing stock, cash, and customer service.

What We Offer

• A comprehensive four-week induction program.
• 10% employee discount card for in-store purchases.
• Family-friendly benefits and life assurance.
• Opportunities for career development and apprenticeships.
• Holiday allowance increasing by one day per year (up to 33 days).
• Special birthday leave (extra day off).

About Our Team

Poundland & Dealz is a leading discount retailer with over 900 stores across the UK and Ireland. We pride ourselves on offering customers unbeatable value and exceptional service. Our team culture is based on respect, collaboration, and excellence, making Poundland & Dealz a great place to grow your career.

Selection Process

Our selection process includes reviewing your application, interviewing candidates, and assessing your skills and experience. We aim to find candidates who align with our values and are passionate about leading teams in a retail environment.

Life at Poundland & Dealz

At Poundland & Dealz, we foster a fun, friendly, and inclusive work environment. We encourage personal development, promote from within, and celebrate diversity. Join our vibrant team and be a part of our mission to deliver amazing value every day.

Next Steps

If you’re ready to take your retail career to the next level, apply now for the Store Supervisor role. We look forward to receiving your application and discussing how you can contribute to our store’s success.

Acknowledgment & Diversity

We are committed to creating an inclusive workplace where everyone feels valued. Poundland & Dealz is an equal opportunities employer, and we encourage applications from diverse backgrounds.

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