Join M&S as a Foods Team Manager in Belfast. Lead teams, drive sales, and deliver excellent customer service in a dynamic retail environment.

Jobs in the United Kingdom: Foods Team Manager – Belfast

Job Overview

Position: Foods Team Manager
Location: Belfast, Antrim
Contract Type: Permanent
Position Type: Full-Time
Salary: Competitive + Benefits
Category: Retail Leadership

Marks & Spencer is hiring a Foods Team Manager to drive growth and lead a dynamic in-store team in Belfast, UK. This role involves implementing the retail plan, managing key performance indicators (KPIs), and fostering a customer-centric culture. Join M&S to be a part of an inclusive and innovative retail leader.

Job Description

As a Foods Team Manager, you will play a critical role in ensuring the profitability and smooth operation of your store. From driving sales and improving customer satisfaction to building a skilled and motivated team, your impact will be felt across all areas of the business.

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Key Responsibilities

1. Sales and Profitability

• Implement the retail plan to meet and exceed store KPIs.
• Use data and customer feedback to improve operations and drive performance.
• Deliver initiatives to enhance the customer shopping experience and increase profit.

2. Team Leadership and Development

• Recruit and onboard team members with a strong focus on succession planning.
• Conduct regular performance reviews and provide constructive feedback.
• Create a multiskilled team by coaching and mentoring team members.
• Celebrate successes and address underperformance through quality conversations.

3. Customer Service Excellence

• Build a customer-focused service culture that delights shoppers.
• Actively seek and act upon customer feedback to improve service delivery.
• Ensure consistent delivery of high standards through clear expectations.

4. Operational Management

• Maintain a safe and legal store environment, ensuring compliance with policies.
• Maximize product availability and minimize stock and cash loss.
• Allocate resources effectively to meet operational demands.

5. Visual Merchandising

• Support visual merchandising updates during campaigns and product launches.
• Maintain an inspiring and consistent customer journey in-store.

Ideal Candidate Profile

Marks & Spencer is looking for a proactive leader who thrives in a fast-paced retail environment.

Skills and Qualifications

• Strong leadership skills with a proven track record in team management.
• High level of digital proficiency and understanding of retail systems.
• Excellent communication and conflict-resolution skills.
• Strong organizational skills with the ability to plan and review effectively.

Experience

• Previous experience in retail leadership or management.
• Familiarity with visual merchandising principles and operational excellence.

What We Offer

• Competitive Salary and Benefits: Attractive pay package and colleague discounts.
• Career Development: Access to tailored training programs and mentorship.
• Work-Life Balance: Competitive holiday entitlement and charity volunteer days.
• Wellbeing Support: 24/7 access to virtual GP services and mental health resources.
• Inclusive Environment: A welcoming workplace that celebrates individuality.

About the Team

At M&S, teamwork is at the core of everything we do. The Foods Team Manager role is a vital part of the in-store leadership team, working collaboratively to achieve store goals and create memorable customer experiences.

Selection Process

1. Application Submission: Apply online via the M&S careers portal.
2. Phone Screening: Initial discussion to evaluate your skills and experience.
3. Assessment or Interview: In-person or virtual interview with store leadership.
4. Final Decision: Receive feedback and an offer if successful.

Life at Marks & Spencer

Marks & Spencer is committed to creating a supportive, innovative, and inclusive workplace. Employees are empowered to grow professionally while contributing to the success of one of the UK’s most iconic retail brands.

Next Steps

If you’re ready to take on this exciting opportunity, submit your application now. Join Marks & Spencer and play your part in transforming retail.

Acknowledgment & Diversity

Marks & Spencer is proud to be an equal-opportunity employer. We value individuality and diversity and encourage candidates from all backgrounds to apply.

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