Are you passionate about delivering exceptional guest experiences? Fairmont Château Laurier, a historic hotel located next to Canada’s Parliament Buildings in the heart of Ottawa, is seeking a dedicated and enthusiastic Bellperson to join our team. This part-time role offers the opportunity to be a part of a world-class organization while contributing to memorable guest stays.

Join Our Team as a Bellperson at Fairmont Château Laurier

Bellperson  , Are you passionate about delivering exceptional guest experiences? Fairmont Château Laurier, a historic hotel located next to Canada’s Parliament Buildings in the heart of Ottawa, is seeking a dedicated and enthusiastic Bellperson to join our team. This part-time role offers the opportunity to be a part of a world-class organization while contributing to memorable guest stays.

Related jobs are here: Canada

Why Choose Fairmont Château Laurier?

Exciting Benefits

Working as a Bellperson comes with several perks, including:

1. Competitive Pay
   • Earn a full rate of $17.23/hour for your dedication and hard work.
2. Exclusive Discounts
   • Enjoy a 50% discount on food and beverages at our restaurants.
   • Receive discounted rates at Accor properties worldwide for yourself and your family through the Employee Benefit Card.
3. Learning and Growth Opportunities
   • Access training programs through our academies to enhance your skills and knowledge.
4. Inclusive Culture
   • Be part of an organization that values diversity and is committed to attracting and promoting diverse talent.
5. Social Responsibility
   • Contribute to meaningful initiatives through Corporate Social Responsibility programs, such as Planet 21.

Your Role as a Bellperson

As a Bellperson, you will play a vital role in providing exceptional service to our guests. Here’s what your responsibilities will include:

1. Welcoming Guests

• Greet every guest with professionalism and warmth, ensuring their first and last impressions of the hotel are extraordinary.

2. Luggage and Amenity Delivery

• Handle the delivery and retrieval of luggage and hotel amenities efficiently and safely.

3. Guest Assistance

• Assist guests with inquiries, directions, and recommendations for local restaurants and attractions.

4. Lobby Maintenance

• Ensure the hotel lobby is clean and presentable at all times.

5. Support Concierge Team

• Work closely with the Lobby Concierge Team to enhance the overall guest experience.

6. Safety and Professionalism

• Maintain a safe environment for colleagues and guests by adhering to safety protocols.

Qualifications for Success

To excel as a Bellperson, you should meet the following requirements:

1. Strong Communication Skills

• Proficiency in both official languages (English and French) is essential.

2. Outgoing Personality

• A friendly and engaging demeanor is key to creating a welcoming atmosphere.

3. Customer Service Experience

• Previous experience in customer-facing roles is preferred.

4. Knowledge of Local Attractions

• Familiarity with Ottawa’s restaurants and attractions to provide valuable recommendations to guests.

5. Physical Stamina

• Ability to stand, walk, lift up to 50 lbs, and handle luggage carts weighing up to 500 lbs during shifts.

6. Team Player

• A collaborative mindset to work effectively with the Concierge Team and other departments.

A Day in the Life of a Bellperson

Start your shift by preparing the lobby for the day, ensuring it is clean and organized. As guests arrive, warmly welcome them, assist with their luggage, and provide directions or recommendations. Throughout the day, maintain constant communication with the Concierge Team, respond to guest requests promptly, and ensure a seamless guest experience. By the end of your shift, you’ll leave knowing you’ve made a lasting impression on visitors from around the world.

Why Fairmont Château Laurier Stands Out

Our Commitment to Inclusivity

At Fairmont Château Laurier, we value diversity and inclusion. We welcome individuals from all backgrounds and provide accommodations during the recruitment process to ensure equal opportunities for all candidates.

Be a Part of a Global Network

As an Accor property, Fairmont Château Laurier is part of a worldwide hospitality leader. Joining our team means access to endless possibilities for career growth and personal development.

Purposeful Work

In addition to delivering exceptional guest experiences, you’ll have the chance to contribute to environmental and community-focused initiatives, making your work meaningful and impactful.

How to Apply

Are you ready to be the friendly face that guests remember? Apply now for the Bellperson position and take the first step towards an exciting and fulfilling career with Fairmont Château Laurier.

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