Discover Copy Centre Representative jobs at Staples Canada in St. Albert, Alberta. Provide innovative solutions, drive sales, and grow in a supportive workplace.

Jobs in Canada – Copy Centre Representative

Job Overview

Position: Copy Centre Representative
Location: 40-445 St. Albert Road, St. Albert, AB, T8N6T9, Canada
Job Schedule: Part-Time
Company: Staples Canada
Category: Retail Stores

Join Staples Canada as a Copy Centre Representative and help customers work, learn, and grow by offering tailored solutions and innovative services.

Job Description

As a Copy Centre Representative at Staples Canada, you will play a pivotal role in delivering exceptional customer service by providing expert solutions for business development needs, including print, digital marketing, and tech services. This position is ideal for tech-savvy, approachable individuals who enjoy solving problems and building meaningful customer relationships.

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Key Responsibilities

1. Sales and Customer Consultation

• Contribute to achieving sales and margin goals for services like print, digital marketing, shipping, and tech support.
• Consult with customers to recommend solutions that meet their working and learning goals.
• Build customer loyalty by offering personalized advice and support.

2. Order Management and Production

• Review online dashboards and process customer orders efficiently and accurately.
• Manage projects with attention to detail, quality control, and proper production procedures.
• Ensure timely and precise completion of customer orders.

3. Store Operations and Standards

• Maintain the appearance and organization of the solutions shop area.
• Operate cash registers and follow loss prevention measures.
• Uphold cleanliness and safety standards for a secure working environment.

4. Team Collaboration

• Partner with the solutions shop team to maintain supplies and deliver seamless service.
• Create a best-in-class customer experience, especially during busy periods.

Ideal Candidate Profile

Skills and Qualifications

• Experience: 1-2 years in retail customer service. Experience in a retail/commercial printing environment is preferred.
• Education: Working towards or completing high school is preferred.
• Key Attributes:
  • Technology-savvy and solutions-oriented.
  • Curious, approachable, and passionate about customer service.
  • Proven ability to achieve sales results and deliver excellent customer experiences.

Physical Requirements

• Moderate physical effort, including operating machinery and standing for extended periods.
• Exposure to moderate noise levels from printing equipment.
• Ability to work various shifts, including evenings and weekends.

What We Offer

• Associate Discount: Exclusive discounts on Staples products and services.
• Flex Benefits: Comprehensive benefits for health and wellness.
• Retirement Savings Plans: RRSP/DPSP options for financial security.
• Learning and Development: Access to professional training programs.
• Inclusive Work Environment: Supportive culture valuing diversity and inclusion.

About Staples Canada

Staples Canada, known as the Working and Learning Company, is committed to inspiring people to work smarter, learn more, and grow every day. We value diversity, innovation, and the contributions of every team member in creating meaningful customer experiences.

Selection Process

1. Application Submission: Apply online with your updated resume.
2. Initial Screening: Participate in a phone or video interview.
3. In-Person Interview: Meet with the management team for further assessment.
4. Final Decision: Receive a job offer and begin your journey with Staples Canada.

Life at Staples Canada

At Staples Canada, you’ll enjoy a dynamic and inclusive work environment where your ideas and efforts make a real difference. We encourage growth, foster innovation, and support team members in achieving their personal and professional goals.

Next Steps

Interested candidates should submit their applications online to be considered for this exciting opportunity at Staples Canada.

Acknowledgment & Diversity

Staples Canada is an equal opportunity employer dedicated to creating an inclusive workplace. We encourage applications from all backgrounds and provide accommodations throughout the recruitment process to support individual needs.

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