Apply for Employee Reception Jobs in Germany at Goethe-Institut Mannheim. The role offers competitive pay, a dynamic work environment, and opportunities for growth. Work in a multicultural team, assist with administrative tasks, and support events. Full-time position with flexible working hours and a great benefits package.

Employee Reception Jobs in Germany, Mannheim | Goethe-Institut

Position Overview

Position: Employee Reception
Location: Mannheim, Germany
Salary: Up to E3 TVöD Bund
Start Date: February 1, 2025
Employment Type: Full-time, 39 hours/week (Limited until January 31, 2026)

Join our international team at Goethe-Institut Mannheim as an Employee Reception professional. You will play a key role in welcoming guests, assisting with administrative tasks, and supporting the organization’s day-to-day operations.

Job Description

As an Employee Reception at Goethe-Institut Mannheim, you will be responsible for welcoming guests, managing communication, and assisting with various administrative duties. This role requires a passion for intercultural communication and a commitment to delivering exceptional customer service.

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Key Responsibilities

1. Welcoming Guests
   Greet guests, customers, and service providers in multiple languages and provide information about the institute and its facilities.
2. Administrative Support
   Assist with organizing language courses, exams, and events, ensuring smooth processes and efficient communication.
3. Phone Management
   Operate the telephone switchboard in various languages, directing calls as needed.
4. Mail Processing
   Manage the receipt and distribution of mail and packages in a timely manner.

Ideal Candidate Profile

The ideal candidate for the Employee Reception role is someone who enjoys interacting with diverse individuals and excels in a dynamic work environment. If you are passionate about intercultural communication and have strong organizational skills, we would love to hear from you!

Skills and Qualifications

• Fluency in German and English
  Proficiency in an additional language is advantageous.
• Customer Service Experience
  Previous experience in customer-facing roles is a plus.
• Proficient with MS Office
  Familiarity with Microsoft Office applications and willingness to learn internal software.
• Communication Skills
  Strong ability to engage with diverse individuals in an intercultural environment.

Experience

• Relevant Experience: Experience in customer service, reception, or administrative support roles is preferred.
• Professional Experience: At least 1-2 years of experience in a similar position is an advantage.

What We Offer

We offer a fulfilling role with ample opportunities for professional growth and development in a diverse and supportive work environment.

Benefits

• Competitive Salary
  Earn up to E3 TVöD Bund, plus an annual bonus.
• Work-Life Balance
  Flexible working hours to help you maintain a balance between personal and professional life.
• Health and Well-being
  Access to health and wellness programs.
• Training and Development
  We provide personalized training and access to digital learning platforms.
• Vacation
  30 days of vacation plus additional holidays for Christmas and New Year’s Eve.

About the Team

You will join a dynamic team that values diversity and intercultural exchange. Our work environment is inclusive, collaborative, and supportive, with a focus on continuous improvement.

Selection Process

1. Application Review: All applications are carefully reviewed to assess relevant experience.
2. Interview: Selected candidates will be invited for an interview to discuss their qualifications and fit for the role.
3. Final Decision: Successful candidates will receive an offer to join the team.

Life at Goethe-Institut

At Goethe-Institut, we foster a culture of openness, innovation, and teamwork. We believe in empowering our employees and supporting their personal and professional growth.

Next Steps

Interested in the Employee Reception Jobs in Germany? Apply today! For questions, contact Dr. Katharina Buck at +49 6218338540.

Acknowledgment & Diversity

Goethe-Institut values diversity and is an equal opportunity employer. We are committed to providing a work environment free from discrimination and encourage people from all backgrounds to apply.

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