Explore Jobs in United States FLOOR SUPERVISOR roles at Mango in Los Cerritos. Lead retail operations, drive sales, and ensure customer satisfaction.

Jobs in United States: Floor Supervisor (Full-Time)

Job Overview

Position: Floor Supervisor
Location: Los Cerritos Mall, Los Cerritos, California, United States
Contract Type: Full-Time
Working Pattern: Flexible, including weekends and holidays
Salary: Competitive + Benefits
Category: Retail Leadership

Join Mango as a Floor Supervisor in Los Cerritos, California, where you will play a pivotal role in ensuring the store delivers exceptional customer service and meets its sales goals. This role is perfect for someone who thrives in a fast-paced retail environment and is passionate about fashion, leadership, and customer satisfaction.

Job Description

As a Floor Supervisor, you’ll be responsible for overseeing the day-to-day operations of the store, ensuring that the team delivers a high level of customer service and maintains Mango’s standards for visual merchandising. This role includes team management, sales target achievement, and fostering a positive shopping experience for all customers.

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Key Responsibilities

Customer Service Excellence

• Ensure the team provides exceptional customer service in every interaction.
• Train staff on product knowledge and promote awareness of key performance indicators (KPIs).
• Understand and cater to customers’ needs to maximize sales opportunities.

Team Leadership

• Organize and delegate tasks to team members efficiently.
• Motivate and inspire the team to exceed sales targets.
• Foster a collaborative and productive work environment.

Sales and Store Management

• Implement and monitor sales strategies to achieve and surpass store targets.
• Maintain the store’s visual appeal, adhering to brand standards and seasonal guidelines.
• Participate in merchandising updates and product rotation schedules.

Ideal Candidate Profile

Skills and Qualifications

• Strong leadership and team management abilities.
• Excellent communication and time-management skills.
• Passion for customer service, styling, and retail trends.

Experience

• Previous retail sales experience is preferred.
• Sales-driven and goal-oriented personality.

Requirements

• Flexible availability, including weekends and holidays.
• Outgoing, friendly, and positive demeanor with a high-energy attitude.
• Ability to identify and address customers’ shopping needs proactively.

What We Offer

• Employee Discounts: 40% discount on all Mango product lines.
• Health Benefits: Insurance coverage with a percentage paid by the employee.
• Retirement Plans: Access to a 401(K) pension plan.
• Paid Time Off: Vacation, holidays, and wellness days.
• Commuter Benefits: Financial support for your commute.
• Incentives: Monthly commission payments.
• Personal Development: Access to training courses, mentoring, and internal promotion opportunities.
• Global Opportunities: Work with Mango in over 115 markets worldwide.

About Mango

Mango is one of the leading global fashion brands, present in over 115 countries with an expansive online and retail presence. With a diverse team representing 112 nationalities, Mango is committed to innovation, inclusivity, and excellence in fashion. Joining Mango means being part of a forward-thinking team that values creativity and personal growth.

Selection Process

Our hiring process involves an initial application review, followed by interviews and assessments to evaluate your suitability for the role. Mango values passion, leadership, and a strong commitment to delivering an exceptional customer experience.

Life at Mango

At Mango, you’ll enjoy a dynamic and inclusive work environment where your creativity and leadership skills will be nurtured. We believe in fostering a culture of innovation, teamwork, and growth, offering you opportunities to excel and succeed in the retail fashion industry.

Next Steps

Ready to take the next step in your career? Apply online to join Mango’s team as a Floor Supervisor in Los Cerritos, California. We look forward to discovering your talents and how you can contribute to our mission.

Acknowledgment & Diversity

Mango is an equal opportunity employer committed to inclusivity and diversity. We welcome applications from individuals of all backgrounds, including those with disabilities.

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