Apply for the Front of House Supervisor role at Boston Pizza in Brooks, Canada. Lead teams, ensure guest satisfaction, and advance your career in hospitality.

Jobs in Canada: Front of House Supervisor at Boston Pizza

Job Overview

Position: Front of House Supervisor
Location: Brooks, Alberta, Canada
Job Type: Full-Time
Company: Boston Pizza International
Category: Hospitality Management

Boston Pizza International is seeking a Front-of-House Supervisor to join its vibrant team in Brooks, Alberta. This role involves leading front-of-house operations, delivering exceptional guest experiences, and fostering a positive team culture.

Job Description

As a Front of House Supervisor at Boston Pizza, you will assist the General Manager with daily restaurant operations, including training, mentoring, and performance management of the team. You’ll work to ensure a welcoming and efficient environment for both team members and guests while upholding Boston Pizza’s standards of excellence.

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Key Responsibilities

1. Leadership and Team Management

• Lead, mentor, and inspire front-of-house team members.
• Ensure compliance with Boston Pizza’s “Foundations of Hospitality.”
• Support staff development through coaching and performance feedback.

2. Guest Experience

• Foster a welcoming and enjoyable dining experience for guests.
• Address guest concerns promptly and effectively to ensure satisfaction.
• Maintain high standards of service quality and food safety.

3. Operational Excellence

• Manage daily operations, including scheduling and task allocation.
• Use data insights to enhance guest experiences and optimize operations.
• Ensure compliance with company policies and legal requirements.

Ideal Candidate Profile

The ideal candidate for this position is an experienced hospitality professional with strong leadership skills and a passion for delivering excellent guest experiences.

Skills and Qualifications

• Excellent leadership and team management abilities.
• Strong organizational and communication skills.
• Familiarity with food safety standards and operational policies.

Experience

• Previous experience in a leadership role within the hospitality industry.
• Proven track record of managing a fast-paced environment.

What We Offer

• Competitive salary and benefits.
• Leadership training and career advancement opportunities.
• Flexible scheduling to support work-life balance.
• Employee recognition programs and mentorship initiatives.
• Opportunities to engage with and support the local community.

About the Team

Boston Pizza is committed to fostering a supportive and inclusive team environment. Our team values innovation, collaboration, and a shared dedication to delivering memorable dining experiences.

Selection Process

1. Online Application: Submit your resume and cover letter.
2. Initial Screening: Participate in a preliminary interview.
3. In-Person Interview: Meet the management team to discuss the role.
4. Final Decision: Receive an offer and begin your career journey with Boston Pizza.

Life at Boston Pizza

Life at Boston Pizza is more than just a job. It’s about being part of a community that values teamwork, personal growth, and guest satisfaction. We provide a vibrant, respectful workplace where every team member’s voice matters.

Next Steps

Interested in joining the Boston Pizza team? Take the next step in your career by applying today!

Acknowledgment & Diversity

Boston Pizza International is committed to creating a diverse and inclusive workplace where everyone feels valued. We encourage applications from individuals of all backgrounds and abilities.

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