Pet Valu is one of North America’s largest pet retail chains, operating brands like Pet Valu, Paulmac’s Pet Food, Bosley’s, Tisol, and Total Pet. We specialize in providing high-quality food and supplies for pets, including dogs, cats, birds, fish, reptiles, and small animals.We’re passionate about supporting local pets and their owners. Through partnerships with shelters, rescues, and charities, we host adoption events, food bank programs, and national fundraising campaigns.

Keyholder Position in Vancouver, British Columbia

About Pet Valu

Keyholder ,Pet Valu is one of North America’s largest pet retail chains, operating brands like Pet Valu, Paulmac’s Pet Food, Bosley’s, Tisol, and Total Pet. We specialize in providing high-quality food and supplies for pets, including dogs, cats, birds, fish, reptiles, and small animals.

We’re passionate about supporting local pets and their owners. Through partnerships with shelters, rescues, and charities, we host adoption events, food bank programs, and national fundraising campaigns.

If you are a pet lover and enjoy a dynamic retail environment, the Keyholder role at Pet Valu in Vancouver is perfect for you!

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What Is a Keyholder?

The Keyholder plays a crucial role in store operations. You will assist with customer service, product management, and leadership duties. In addition to delivering exceptional service, the Keyholder ensures smooth day-to-day store operations and contributes to team success.

This position requires dedication to our core values: Safety, Compassion, Expertise, and Efficiency. As a Keyholder, you will help create a welcoming environment for pet owners and ensure the store meets its goals.

What You Will Get

Working as a Keyholder at Pet Valu comes with excellent benefits:

1. Competitive Pay
   • Starting at $17.90 per hour with opportunities to grow.
2. Staff Discounts
   • Enjoy exclusive discounts on pet supplies and products.
3. Flexible Scheduling
   • Work schedules that fit your needs, including evenings, weekends, and holidays.
4. Training Programs
   • Gain valuable retail and leadership experience through structured training.
5. Pet Care Knowledge
   • Learn more about pet nutrition, supplies, and care to share expertise with customers.

Key Responsibilities

1. Customer Service and Sales
   • Greet and assist customers with product recommendations and purchases.
   • Handle cashier duties, process transactions, and deliver excellent customer experiences.
2. Store Operations
   • Open and close the store efficiently following company guidelines.
   • Assign daily goals to team members in the absence of the Store Manager or Assistant Manager.
3. Product Management
   • Stock shelves with small items (under 10 lbs), including pet supplies and household products.
   • Assist in unloading delivery vehicles and restocking heavy items like pet food bags (up to 50 lbs).
4. Store Maintenance
   • Perform general cleaning tasks such as sweeping, dusting, and organizing the store.
   • Maintain a clean, safe, and welcoming environment for customers.
5. Administrative Tasks
   • Prepare merchandise orders and manage daily paperwork, including banking activities.
6. Leadership and Support
   • Provide guidance to team members and ensure store goals are met.
   • Act as a leader in the absence of the management team.

What You Bring to the Role

1. Experience
   • Minimum of 2 years in retail or customer service.
2. Technical Skills
   • Working knowledge of POS systems for transactions and inventory management.
3. Physical Requirements
   • Ability to lift items up to 50 lbs repetitively.
   • Comfort with physical tasks like stocking, lifting, and cleaning.
4. Availability
   • Flexibility to work evenings, weekends, and holidays according to business needs.
5. Personal Attributes
   • Outgoing, friendly personality with strong customer service skills.
   • Ability to lead and motivate team members effectively.
6. Transportation
   • Reliable means of transportation to and from the store.
   • A valid driver’s license may be required.

Why Become a Keyholder at Pet Valu?

• Dynamic Work Environment: You’ll have the opportunity to interact with customers, handle essential store operations, and build leadership skills.
• Pet-Centric Culture: Work in a place that values pets and partners with organizations that care for animals in need.
• Career Growth: The Keyholder role is an excellent stepping stone for advancing into management positions.
• Meaningful Work: Help pet owners find the best products and services to keep their pets healthy and happy.

Conclusion

The Keyholder position at Pet Valu in Vancouver offers a rewarding opportunity to grow your career in retail. If you are passionate about pets, customer service, and teamwork, this role will allow you to make a difference in the lives of pets and pet owners.

Join our Pet Valu team and become part of a community that prioritizes compassion, efficiency, and expertise. Apply today and take the first step toward a fulfilling career!

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