Are you ready to take the next step in your retail management career? As a Store Team Supervisor at Savers / Value Village, you’ll have the opportunity to lead a dedicated team, influence daily operations, and make important decisions that directly impact the success of your store. If you are passionate about leadership, community impact, and working in a fast-paced, purpose-driven environment, this could be the ideal role for you.

Become a Store Team Supervisor at Savers / Value Village: Lead with Purpose and Impact

Are you ready to take the next step in your retail management career? As a Store Team Supervisor at Savers / Value Village, you’ll have the opportunity to lead a dedicated team, influence daily operations, and make important decisions that directly impact the success of your store. If you are passionate about leadership, community impact, and working in a fast-paced, purpose-driven environment, this could be the ideal role for you.

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Who We Are: Savers / Value Village

Savers / Value Village is one of the largest for-profit thrift operators in North America and Australia, known for offering value-priced pre-owned clothing, accessories, and household goods. Our mission is to promote reuse, reduce waste, and inspire a future where secondhand shopping is second nature. We work closely with nonprofit organizations, purchasing gently-used, one-of-a-kind items that help divert billions of pounds of goods from landfills and redirect them into our stores for resale. Through these partnerships, we also provide valuable funding for local community-based programs and services.

As a Store Team Supervisor at Savers / Value Village, you will be a vital part of this mission, working in a company that’s dedicated to sustainability and positive community impact. Our brands include Savers, 2nd Ave, Value Village, Unique, Village des Valeurs, and Savers Australia. With over 300 stores and 22,000 employees, we continue to grow, making a meaningful impact on our communities and the environment.

What Does a Store Team Supervisor Do?

As a Store Team Supervisor, you are a critical link between your team members and the store’s business results. You will be tasked with making decisions that directly affect daily store operations and contribute to the long-term success of the business. In this leadership role, your goal is to empower your team, foster a positive working environment, and ensure high standards of customer service, productivity, and efficiency.

The Store Team Supervisor role can include leadership opportunities in various areas such as:

• Production Supervisor: Overseeing the processing of donated goods and ensuring they are ready for sale.
• Front End Supervisor: Managing the cash register area, ensuring smooth checkout processes, and providing excellent customer service.
• Community Donation Supervisor: Managing donations, sorting goods, and ensuring they are handled according to store policies.

Each Store Team Supervisor position is designed to provide you with leadership experience in a dynamic, fast-paced retail environment. Your decisions and actions will influence store operations, employee development, and the customer experience.

Why Become a Store Team Supervisor at Savers / Value Village?

Working at Savers / Value Village offers a unique opportunity to be part of a purpose-driven company that values community, sustainability, and growth. Here’s what you can expect when you join our team:

1. Diversity and Inclusion

• As a Store Team Supervisor, you will work with people from a variety of backgrounds and experiences. We celebrate uniqueness and believe that everyone has something special to contribute.

2. Purpose-Driven Work

• You will be part of an organization with a strong social mission. Every day, you’ll have the chance to make a tangible impact on both your community and the environment.

3. Career Growth and Advancement

• We are committed to the professional development of our employees. With our expanding store network, there are plenty of opportunities for Store Team Supervisors to advance into higher roles within the company.

4. Training and Development

• Our in-house training department, Savers University, offers comprehensive training from day one, giving you the skills you need to succeed as a Store Team Supervisor and beyond.

What You Get as a Store Team Supervisor

At Savers / Value Village, we value our Store Team Supervisors and offer a range of benefits to help you thrive both personally and professionally:

1. Competitive Compensation

• You’ll receive competitive pay, with opportunities for performance-based rewards.

2. Comprehensive Benefits

• Full-time Store Team Supervisors enjoy extended health care plans, company-paid life and AD&D insurance, and a Group Registered Retirement Savings Plan (RRSP) with generous company matching to help you plan for your future.

3. Paid Time Off

• Enjoy paid time off for leisure, personal hobbies, or relaxation, helping you maintain a healthy work-life balance.

4. Mental Health Support

• We provide a range of mental health services to support you in managing daily life challenges, ensuring you have the tools to succeed in both your personal and professional life.

5. Growth Opportunities

• With aggressive store expansion plans, we recognize the importance of continuous growth and development for our team members. As a Store Team Supervisor, you will have opportunities to grow within the company and develop your leadership skills.

Key Responsibilities of a Store Team Supervisor

As a Store Team Supervisor, you will be responsible for overseeing and directing key areas of store operations. Some of your daily tasks may include:

• Leading and Supervising: Manage a team of employees, ensuring they are engaged, motivated, and productive. Provide ongoing coaching and training to enhance their skills.
• Operational Oversight: Ensure smooth daily operations by overseeing store processes, maintaining stock levels, and addressing customer service issues as they arise.
• Ensuring Quality Standards: Ensure all products meet store standards before being placed for sale. Oversee product sorting, pricing, and presentation to maintain the store’s high-quality offerings.
• Customer Service: Promote a positive customer experience by ensuring high standards of customer service and addressing customer concerns promptly and professionally.
• Team Empowerment: Foster a positive work culture by supporting team members, offering recognition, and providing growth opportunities.

Qualifications for Store Team Supervisor

To excel as a Store Team Supervisor, we are looking for candidates who meet the following criteria:

• Leadership Experience: Previous experience in a retail or leadership role, with a focus on team management and operational oversight.
• Strong Communication Skills: The ability to communicate effectively with team members and customers, ensuring clarity and professionalism.
• Problem-Solving Abilities: Strong critical thinking and decision-making skills to handle challenges as they arise.
• Customer Focus: A passion for providing outstanding customer service and creating a positive shopping experience.
• Ability to Work in a Fast-Paced Environment: A proactive and efficient approach to managing daily store operations and employee tasks.

Join Our Team as a Store Team Supervisor

At Savers / Value Village, we are committed to building a sustainable future, supporting local communities, and providing opportunities for our team members to grow and succeed. As a Store Team Supervisor, you will play an essential role in helping us achieve our goals. If you are looking for a leadership role that offers career growth, personal fulfillment, and the opportunity to make a difference, apply today to join our team!

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