Desktop Systems Specialist Jobs in Vancouver Canada
Explore Desktop Systems Specialist jobs in Canada at ILM Vancouver. Join Disney’s team to support cutting-edge IT systems in visual effects.
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| Posted on: | January 10, 2025 |
| Category: | Information Technology |
| Skill: | CMMS Systems | Customs Tax | MS Excel | MS Office skills | MS Word |
| City: | Vancouver |
| Country: | Canada |
| Province: | British Columbia |
| Education: | CompTIA+ or equivalent certifications preferred |
| Last Date: | May 11, 2025 |
| Vacancies: | 04 |
| Company: | Disney |
| Address: | Vancouver, British Columbia - V5K 0A1 |
Desktop Systems Specialist Jobs in Canada
Job Overview
Position: Desktop Systems Specialist II
Location: Vancouver, Canada
Employment Type: Hybrid (2-3 days onsite, occasional remote)
Salary: C$66,100 – C$88,500 per year
Category: Information Technology
As a Desktop Systems Specialist, you’ll play a crucial role in ensuring smooth IT operations at ILM Vancouver. Work collaboratively with global teams to support visual effects and game production in a creative and fast-paced environment.
Job Description
The Desktop Systems Specialist ensures the effective operation of ILM’s IT infrastructure by handling support tickets, improving systems, and assisting in technical projects. This hybrid role involves working both onsite and remotely to meet the studio’s IT needs while delivering exceptional customer service.
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Key Responsibilities
1. Daily Operations
- Handle IT tickets and tasks, providing mentorship to junior team members.
- Monitor studio production environments to identify and resolve blockers.
2. System Improvements
- Continuously improve operational processes for better efficiency.
- Manage studio assets and provide input for financial planning.
3. Technical Support
- Troubleshoot issues across Linux, Windows, and macOS systems.
- Support high-performance workstations and resolve performance issues methodically.
4. Infrastructure Projects
- Participate in upgrades, migrations, and deployments of studio infrastructure.
- Ensure all projects are well-documented and maintain high-quality standards.
5. Scripting & Maintenance
- Create scripts and automation using Python or Bash.
- Perform repairs, supervise vendor maintenance, and handle hardware installations.
Ideal Candidate Profile
The ideal candidate for this role is a tech-savvy professional with a passion for solving technical problems in creative environments.
Skills and Qualifications
- Proficiency in Linux, Windows, and macOS.
- Experience with high-performance virtual and bare-metal workstations.
- Strong troubleshooting and multitasking skills.
- Knowledge of GPU technology and IT certifications (e.g., CompTIA+) is a plus.
Experience
- Proven experience in IT support roles, preferably in visual effects or gaming studios.
- Expertise in hardware and software troubleshooting for desktops and tablets.
What We Offer
- Competitive salary (C$66,100 – C$88,500 annually).
- Comprehensive medical and financial benefits.
- Opportunities to work in cutting-edge visual effects environments.
About the Team
Founded by George Lucas in 1975, Industrial Light & Magic (ILM) is a global leader in visual effects. ILM Vancouver is part of Disney’s legacy, breaking new ground in visual effects, VR, AR, and immersive cinema.
Selection Process
- Submit your resume and cover letter.
- Participate in a technical skills evaluation.
- Interview with ILM Vancouver’s hiring team.
Life at ILM
Join a collaborative team in a dynamic workplace where creativity meets technology. Experience the thrill of contributing to projects that redefine visual entertainment.
Next Steps
Apply now to become part of the ILM Vancouver team. Submit your detailed resume and cover letter to start your journey in a world-class visual effects environment.
Acknowledgment & Diversity
Disney is committed to fostering a diverse and inclusive workplace. We encourage applications from all backgrounds and experiences.